Grow with UTB

This is a hybrid role working 3 days in the office (City of London location) and 2 days working from home.

Role Purpose: 

To provide operational support to customer-facing teams alongside the successful delivery of business projects, usually in relation to the launch of new products or process enhancements and typically involving software development.

Responsibilities: 

• Work with third party providers connected to the mortgage division to ensure strong operational efficiency is achieved.
• Assist with managing and delivery of departmental projects through their lifecycle including initial scoping, user acceptance testing and final deployment.
• Assist with regular reviews of systems to ensure accuracy of output and improving the external and internal customer journey.
• Attend regular meetings with third party system providers.
• Assist with producing and collating reports for relevant committee and project meetings
• Assist with the identification, planning and implementation of new products, processes and procedures.
• Identify opportunities and proactively make recommendations for system development and process improvements.
• Assist with the on-boarding and management of the professional panel including brokers, solicitors and surveyors.
• Assist with monitoring actions arising from reviews completed by control functions, such as Credit, Risk, Compliance and Internal Audit.
• Adhere to internal policy and regulatory requirements – FCA, PRA, AML, Prevention of Financial Crime, Data Protection etc.
• Undertake project and ad-hoc pieces of work at management request.

Skills and Experience sought: 

• Minimum of 2 years’ experience working within project based roles, typically as a business or project analyst.
• Experience working with a lending platform built in .Net.
• Experience working with and integrating APIs.
• Experience working for or within the financial services sector would be an advantage, preferably in the Mortgages sector.
• Previous exposure to credit or underwriting, not necessarily mandated.
• Strong Reporting Software skills are essential. Excel, Power BI and/or Google Data Studios would be an advantage.
• Relevant degree education (e.g. Mathematics, Physics, Economics, Computer Science, Information Management, Statistics)
• Experience with cloud-based databases and data warehouses would be useful.
• Experience of project based software

UTB is a dynamic and expanding specialist bank that provides solutions to our customers and brokers, which help them achieve their ambitions. Recognised as being one of the most dependable and well-respected Specialist Banks in the UK, we were delighted to see our balance sheet exceed the £2bn mark in 2022.

Exceptional customer service and the ability to provide rewarding deposits accounts and flexible lending solutions have helped us to develop productive and enduring relationships with our customers. We understand that their success is our success and that the quality of our people and teams, is key to delivering special outcomes for them.

We also understand that the performance of our people is directly linked to the culture in which they work. There is a strong sense of community at UTB and as well as promoting a clear set of internal values, and providing a wealth of facilities for training, personal development, and team building, we run a busy and varied calendar of engagement and social activity. Typical recent examples include: Pizza Lunch Days and Coffee Catch-ups; London Marathon and Sahara Challenge Sponsorships; Success Sharing and Value Awards; and Awesome Autumn social events ranging from Theatre Trips, Cocktail Mixology, and Cookery Classes, to Go-karting, Mini Golf and Clay pigeon shooting.

• competitive salary and bonus package.
• matched pension contributions up to 7%
• 26 days annual leave plus two wellbeing days and opportunity to purchase additional holiday
• flexible and hybrid working
• private medical insurance via Vitality
• life, income protection and critical illness insurance
• enhanced family leave pay
• extensive learning and personal development opportunities
• electric car scheme and cycle to work scheme
• season ticket loan
• wellbeing support – discounted gym membership, employee assistance programme, 24/7 private GP access for staff and their immediate family (online), 1:1 key life stage coaching

Thank you for your interest in our current vacancy. Please click the link below to complete your online application.

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