Grow with UTB
A new job opportunity with United Trust Bank

Payment Operations Analyst | Operations
A new opportunity to work in our Operations team where you will be responsible for monitoring the day-to-day payment operations for the centralised function including STP payments, MI reporting, managing payment provider relationships.
Job Reference: OP032-25
Department: Operations
Reporting to: Payments Manager
Location: London
Work pattern: Hybrid
Job description
This is a hybrid role – 3 days in the office (City of London location) and 2 days working from home.
Role Purpose:
Responsible for monitoring the day-to-day payment operations for the centralised function including STP payments, MI reporting, managing payment provider relationships. The candidate will also be heavily involved in project work to centralise and improve efficiency for payment related processes throughout the bank.
Responsibilities:
- Assist in daily BAU activities, payment release, bank reconciliations, cash management, proving cover for Payments Administrator
- Completing daily Quality Assurance, providing control oversight, challenging process where required
- Collating and reviewing monthly MI, presenting findings to Payments Manager
- Assist Payments Manager in project to centralise payment activity, investigation, coordinating meetings and working groups
- Assist Payments Manager in third party service provider service reviews, having an active role in relaying feedback and challenging service received
- Identify inefficiencies in processes and recommend improvements
Skills and Experience sought:
- An understanding of payments schemes (BACS, CHAPS, Faster Payments, Cheque clearing and SWIFT)
- An understanding of payment regulation and current industry changes
- Microsoft Office: Word, Excel, Outlook
- Banking Systems (Including Online Banking)
- Experience in a multi-function team is preferred but not essential
- Experience in working within a small team
About UTB
UTB is a dynamic and expanding specialist bank that provides solutions to our customers and brokers, which help them achieve their ambitions. Recognised as being one of the most dependable and well-respected Specialist Banks in the UK, we were delighted to see our balance sheet exceed the £2bn mark in 2022.
Exceptional customer service and the ability to provide rewarding deposits accounts and flexible lending solutions have helped us to develop productive and enduring relationships with our customers. We understand that their success is our success and that the quality of our people and teams, is key to delivering special outcomes for them.
We also understand that the performance of our people is directly linked to the culture in which they work. There is a strong sense of community at UTB and as well as promoting a clear set of internal values, and providing a wealth of facilities for training, personal development, and team building, we run a busy and varied calendar of engagement and social activity. Typical recent examples include: Pizza Lunch Days and Coffee Catch-ups; London Marathon and Sahara Challenge Sponsorships; Success Sharing and Value Awards; and Awesome Autumn social events ranging from Theatre Trips, Cocktail Mixology, and Cookery Classes, to Go-karting, Mini Golf and Clay pigeon shooting.
Employee benefits
- competitive salary and discretionary bonus scheme
- matched pension contributions up to 7%
- 26 days annual leave plus two wellbeing days and opportunity to purchase additional holiday
- flexible and hybrid working
- private medical insurance via Vitality
- life, income protection and critical illness insurance
- enhanced family leave pay
- extensive learning and personal development opportunities
- electric car scheme and cycle to work scheme
- season ticket loan
- wellbeing support – discounted gym membership, employee assistance programme, 24/7 private GP access for staff and their immediate family (online), 1:1 key life stage coaching
Apply Now
Thank you for your interest in our current vacancy. Please click the link below to complete your online application.
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