Grow with UTB

This is a hybrid role – 3 days in the office (City of London location) and 2 days working from home.

Role Purpose: 

• The payments manager is responsible for establishing and leading the banks central payment’s function
• This role is responsible for ensuring the efficient, secure and compliant management of payment processes
• Acting as the banks central subject matter expert, the Payments Manager will collaborate with the business to adopt best practices, enhance operational effectiveness and address payment related issues
• The role also includes ownership of the bank’s payment processes, monitoring of the key controls that operate within them and key reporting to the bank relevant committees  

Responsibilities:

• Challenge and improve the banks payment strategy, ensuring it aligns with the bank’s overall goals, risk appetite and regulatory requirements
• Lead the central payments team to oversee payment activity within the bank.
• Responsible for banks payment operations and key controls
• Review, identify and implement payment solutions to improve efficiency and customer delivery
• Ownership of the banks important business services relating to those aspects of the payment process for which they are responsible, including appropriate workarounds, recovery plans and testing
• Establish appropriate governance frameworks, policies and controls to support efficient and safe payment operations
• Go to expert and SME for payment processes, systems and regulation
• Manage third party relationships with correspondent banks, payment processors and technology providers
• Lead investigations into payment incidents, frauds and other issues. Collaborating with stakeholders to resolve issues promptly
• Provide payment reporting to key committees, including insights on payment control performance
• Ensure that daily payment operational processes are carried out, including payment release, daily cashflow and reconciliation
• Arrange and maintain access rights for all payment systems

Skills and Experience sought:

• An understanding of payments schemes (BACS, CHAPS, Faster Payments, Cheque clearing and SWIFT)
• Familiarity with regulatory payment frameworks, such as PSD2
• Microsoft Office:  Word, Excel, Outlook
• Banking Systems (Including Online Banking) knowledge of Aurius is preferred but not essential
• Experience in managing payment teams within the financial services sector
• Demonstrated success in designing and implementing payment strategies
• Experience in managing critical third-party relationships, including correspondent banks and payment providers

UTB is a dynamic and expanding specialist bank that provides solutions to our customers and brokers, which help them achieve their ambitions. Recognised as being one of the most dependable and well-respected Specialist Banks in the UK, we were delighted to see our balance sheet exceed the £2bn mark in 2022.

Exceptional customer service and the ability to provide rewarding deposits accounts and flexible lending solutions have helped us to develop productive and enduring relationships with our customers. We understand that their success is our success and that the quality of our people and teams, is key to delivering special outcomes for them.

We also understand that the performance of our people is directly linked to the culture in which they work. There is a strong sense of community at UTB and as well as promoting a clear set of internal values, and providing a wealth of facilities for training, personal development, and team building, we run a busy and varied calendar of engagement and social activity. Typical recent examples include: Pizza Lunch Days and Coffee Catch-ups; London Marathon and Sahara Challenge Sponsorships; Success Sharing and Value Awards; and Awesome Autumn social events ranging from Theatre Trips, Cocktail Mixology, and Cookery Classes, to Go-karting, Mini Golf and Clay pigeon shooting.

• competitive salary and discretionary bonus scheme
• matched pension contributions up to 7%
• 26 days annual leave plus two wellbeing days and opportunity to purchase additional holiday
• flexible and hybrid working
• private medical insurance via Vitality
• life, income protection and critical illness insurance
• enhanced family leave pay
• extensive learning and personal development opportunities
• electric car scheme and cycle to work scheme
• season ticket loan
• wellbeing support – discounted gym membership, employee assistance programme, 24/7 private GP access for staff and their immediate family (online), 1:1 key life stage coaching

Thank you for your interest in our current vacancy. Please click the link below to complete your online application.

Click here to apply >