Grow with UTB

A new job opportunity with United Trust Bank.

Senior HR Administrator | HR

A new opportunity to work in our HR team where you will deliver a professional and efficient HR Senior Administrator Service in support of the business, ensuring that all data and information on employees is kept up to date. You will support the HR team in the delivery of effective HR services in the areas of, on boarding, benefits administration and all stages of the employee life cycle and build relationships with employees at all levels of the business,

Job Reference: HR010-24
Department: HR
Reporting to: Head of HR Business Partners
Location: London
Work pattern: Hybrid

Job description

This is a hybrid role – 3 days in the office (City of London location) and 2 days working from home.

Responsibilities:

On-Boarding

Manage the end to end on boarding process for new starters:

Create contracts and offer letters and any paperwork needed for the new joiner process
Make sure all new joiner trackers are updated and accurate
Keep managers informed of the progress of new joiners
Ownership and use of onboarding and background checking providers e.g. Hireful and Verifile systems
Complete inductions for new joiners on their first day
Organise IT inductions/company inductions/new starter lunches/compliance inductions for new joiners
Support and manage the on-boarding for any work experience/apprenticeship /Graduate candidates
Ownership of the 3 month and 6 month probation process
To be the first point of contact for any queries for new joiners into the business

HR Generalist

Supporting and advising managers and employees within your business areas on all HR policy and procedures
Support the HR Business Partners with sickness administration or queries
Support the performance improvement process with meeting set up, minute taking, letter writing, line manager support as required
Administration of the Pulse HR system including inputting any employee changes into the system
Undertake duties supporting the employee life cycle including leave/absence and other terms and conditions of employment
Assist the HR Director with the Compliance of all the HR documentation within the regulatory framework
Process annual credit and criminal checks using ‘Verifile’
Complete any communication and system changes for contract changes e.g. salary changes, job title changes, notice period changes etc
Manage the system administration for any internal moves/contract changes and create employee letters
Manage and advise on the Maternity/Paternity/Parental leave process
To complete any employment/rent/mortgage or other references for current and ex-employees
Manage the HR inbox ensuring queries are responded to within the agreed SLA
Organise exit interviews for leavers
Maintain HR filing system
Support HR projects and initiatives

Skills and Experience sought:

Previous HR experience
HR policy and process knowledge
Employee Relations support experience
Understanding of recruitment processes
Understanding and interest in generalist HR
Excellent IT skills, particularly Microsoft Excel and Word
Knowledge of employee relations and HR policy
Excellent organisation and time management skills
A competent completer/finisher
Ability to work confidentially at all times
Excellent levels of accuracy with good attention to detail
Good understanding of HR service mentality
Excellent communication skills
Ability to manage differing priorities and work with ambiguity

About UTB

UTB is a dynamic and expanding specialist bank that provides solutions to our customers and brokers, which help them achieve their ambitions. Recognised as being one of the most dependable and well-respected Specialist Banks in the UK, we were delighted to see our balance sheet exceed the £2bn mark in 2022.

Exceptional customer service and the ability to provide rewarding deposits accounts and flexible lending solutions have helped us to develop productive and enduring relationships with our customers. We understand that their success is our success and that the quality of our people and teams, is key to delivering special outcomes for them.

We also understand that the performance of our people is directly linked to the culture in which they work. There is a strong sense of community at UTB and as well as promoting a clear set of internal values, and providing a wealth of facilities for training, personal development, and team building, we run a busy and varied calendar of engagement and social activity. Typical recent examples include: Pizza Lunch Days and Coffee Catch-ups; London Marathon and Sahara Challenge Sponsorships; Success Sharing and Value Awards; and Awesome Autumn social events ranging from Theatre Trips, Cocktail Mixology, and Cookery Classes, to Go-karting, Mini Golf and Clay pigeon shooting.

Employee benefits

competitive salary and discretionary bonus scheme
matched pension contributions up to 7%
26 days annual leave plus two wellbeing days and opportunity to purchase additional holiday
flexible and hybrid working
private medical insurance via Vitality
life, income protection and critical illness insurance
enhanced family leave pay
extensive learning and personal development opportunities
electric Car Scheme and Cycle to Work scheme
season ticket loan
wellbeing support – discounted gym membership, employee assistance programme, 24/7 private GP access for staff and their immediate family (online), 1:1 key life stage coaching