When will my deposit show on the online banking service?

The deposit will show on the online banking service after we have carried out the necessary checks, and should be within 24 hours of making your payment. For any payments made over the weekend, these will be updated by the end of the next working day.

Can you take the deposit via card payment or direct debit?

No, we do not accept card payments or direct debits as a means of funding your account.

How can I pay money into my account?

Once you have received your account details you can fund the account. If you are sending the funds by electronic bank transfer, you must select the corresponding account type: ‘personal’ for personal accounts and ‘business’ for all other account types.

The payee details for personal accounts are your full first name and surname, and for all other account types the payee should be the full name of your organisation.

The funds must be received from your nominated bank account.