Customer support and life moments
Please note our opening hours over the Christmas period are as follows:
Tuesday 24th, Friday 27th & Tuesday 31st December we will be open from 08.30am until 2:00pm
Wednesday 25th, Thursday 26th December & Wednesday 1st January, we are closed
Monday 30th December, Thursday 2nd & Friday 3rd January, we are open as normal
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Accessibility
If you have a disability, a physical or mental health condition, or just need extra support please let us know.
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Change in financial circumstances
Get in touch if you are worried about your financial situation.
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Bereavement
How we can help and support you through a difficult time.
How can we help?
Here you can find answers to the most common questions about our deposit accounts.
Can’t find what you need? Try searching
Ways to contact us
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Login and send us a message via online banking
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020 7190 5599
Monday – Friday 9am – 5pm
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United Trust Bank, One Ropemaker Street, London, EC2Y 9AW
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Submit via our online contact form
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Use our Help Centre to see if we can answer any of your queries online
