Business Accounts
Frequently asked questions
What are business savings accounts?
They are accounts businesses can use to earn interest on money they don’t need to keep in a current account for day-to-day expenses. Most business current accounts do not pay interest on positive balances, so if you keep surplus cash in your business current account you are probably missing out on a simple way of making your money work harder and earning your business extra revenue.
What is the difference between a savings account and a current account?
A business savings account is very simple in that it allows you to set aside excess money in your business to keep it separate from the account you use for everyday income and expenditure and to earn interest on surplus money which would otherwise earn little or no interest in your current account. A business savings account doesn’t usually come with a payment card, cheque book, overdraft or other facilities a current account may offer.
Are there different types of business savings accounts?
There are three common types of savings account:
Fixed term bonds – These allow you to set aside a one-off sum for a specified length of time and earn an agreed rate of interest during that period. However, with most fixed term bonds, you cannot withdraw your money during the term of the bond, so you should only deposit funds you won’t need to access during that time.
Notice accounts – These allow you to deposit funds whenever you wish and to earn an agreed variable rate of interest on your balance. However, you can only make withdrawals after giving the required notice. For example, with our 40-Day Notice Account you would have to request a withdrawal 40 days before you needed to have the money. These accounts offer more flexibility than fixed term bonds and usually pay a slightly lower interest rate as a result. United Trust Bank also offer a notice tracker account, which tracks the Bank of England base rate.
Easy access accounts – These offer the greatest flexibility as you can withdraw your money at any time. However, these typically pay the lowest rates of interest of the three main types of business savings accounts.
How do I apply for an account?
Once you have decided which account you would like to open, simply click on the ‘Apply’ button in the summary box window for that account and then apply online or by post, depending on your type of business.
If you are applying by post, please send your completed application form to Deposits, United Trust Bank, One Ropemaker Street, London, EC2Y 9AW.
What are the types of savings accounts I can open with United Trust Bank?
We offer three types of savings accounts: Fixed Term Bonds, Notice Accounts, and a Notice Tracker Account, which tracks the Bank of England Base Rate.
What types of businesses can apply for a savings account?
We accept applications from limited companies, self-invested pension plans (SIPPs) and small self-administered schemes (SSASs), discretionary and personal injury trusts, clubs and societies, sole traders, and credit unions. Find out more here.
What are the benefits of a business savings account?
Having a business savings account brings many benefits. As well as earning your business additional revenue, it can help you plan for future expenses, such as equipment upgrades, marketing campaigns or hiring extra staff. It can also create an emergency fund for unexpected expenses, help future credit applications and can show potential investors and partners that you are a credible business taking your long term financial health seriously.
A business savings account is a great way to make your money work harder and earn extra revenue, so don’t delay and apply for your account now.
How do I choose the best business savings account?
This decision should be based on your long-term goals and factor in any immediate needs. For example, if you have funds spare that you can afford to set aside for a fixed period of time, a fixed rate bond is an excellent way to grow those funds with a higher interest rate. For more flexibility, a notice account, including the tracker account, may be more attractive as it will allow you to withdraw funds provided you give the required notice period. Alternatively, an easy access account allows you to deposit and withdraw funds at any time.
What is the minimum and maximum I can invest?
The minimum initial investment is usually £5000 per account and the maximum is £1,000,000. If you wish to deposit more than this, please click here to find out how we can help you.
Are business savings protected by the FSCS?
Yes, all business savings are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000. To find out more, please click here.
Can my business hold multiple savings accounts?
There is no limit on how many savings accounts you open with United Trust Bank, so you can choose to spread your funds over multiple accounts if you wish, both with our fixed rate and notice products.
If I own more than one business, can I open accounts for each of them?
Yes, though please note you need to have a different email address for each business.
Can I open a business savings account if I or a director/shareholder lives outside of the UK?
At the time of making your application, all signatories and shareholders must be individuals who permanently reside in the UK for tax purposes, and we reserve the right to decline an application if any signatory or shareholder is resident outside of the UK.
What information will I need to provide as part of my application?
When submitting your application, you will need to provide details of your business and any individuals you want to operate as signatories on your account. These details will be made clear in the application process. You will also need to provide details of any shareholder that owns 25% or more of the shares (irrespective of the share class) in your company.
Whilst we run an electronic identity check upon receipt of the application, we may on occasion require manual documents or further information to confirm an individual’s identity.
Why have I been asked to provide more information?
As part of our customer due diligence, there may be instances when we need clarification on the information you have provided. This doesn’t mean your application has not been accepted, but it may delay the account being opened. It is therefore important that any information you provide is up-to-date and accurate.
How do I know you have received my funds if I can’t access the account online?
For our fixed savings accounts, when we have received the full pledged deposit we will send a confirmation to you. For our notice accounts, we will send you a receipt with each deposit you make.
If you register a mobile number with us as part of your application, we will send you a text message each time you send us funds – regardless of the type of account you hold.
My auditor requires confirmation of balances. How can they send this to you?
We are now responding to all audit requests through Confirmation.com. Your auditor can register for the service online at www.confirmation.com.
How often are statements sent?
Statements are sent annually, either on the anniversary of the fixed term’s start date or, for our notice accounts, after interest is applied on 31 October each year.
Should you prefer more frequent statements, please email [email protected] or call us on 020 7190 5599 between 9am and 5pm Monday to Friday, where our team will be happy to help you.
How do I update the signatories on my account?
If you want to add or remove a signatory on your account, you will need to complete a new mandate found under the ‘Change of Business Signatory Form’ here. The form can be sent by email to [email protected] or by post to One Ropemaker Street, London, EC2Y 9AW. Please ensure any signatories to be removed also sign the mandate, otherwise we will not be able to remove them.
If we are not able to confirm a new signatory’s identity electronically, we will ask you for a copy of their ID. We will let you know when we have updated the signatories.
What happens to the funds when the account reaches maturity?
We will contact you two weeks before your bond matures to ask what you would like to do with the funds.
For online banking customers, we will also send you a text message to confirm your account is approaching maturity, and you can login to provide your instructions from that day onwards.
If you are not registered with us online, you can sign up here. We will send you your username and password by email. This will arrive in the form of a secure link. You will need to provide a few characters of your National Insurance number for security before being able to view the document. Please ensure you check your junk or spam folder in case our email arrives there.
Should you not provide instructions before your maturity date, we will automatically place your deposit into an easy access account at the bank’s prevailing rate, which will be notified to you. You can find the interest rate and useful product information in the product’s Key Features Document here.
There are options available paying a higher rate of interest so please don’t delay in telling us what you would like to do when your deposit matures.
Is my business eligible for online banking?
All business types are eligible for online banking, other than Self Invested Pension Plans (SIPPs) and Small Self Administered Schemes (SSASs). These can still be managed by phone, email and post.
For all other business types, all signatories will be able to sign up for online banking. To register your details, please click here. If you need to check who the authorised signatories are, please contact us here.
After you have successfully registered your details, we will email you your username and a temporary password. This email should arrive within a few minutes. If it doesn’t, please check your junk or spam folders. You can then log in to online banking here. Please note, if you have not consented to email communications, your details will be sent by post.
To find out more about the access level you will have, please see Who can access online banking?
Who can access online banking?
Only signatories for your business will have access to online banking, which includes the ability to provide maturity instructions, change their personal details, and send secure messages.
There is no limit on how many signatories you can add to your account. If you would like to add more, please complete the mandate form here.
How do I register for online banking?
To register your details, please click here. You will need your United Trust Bank account number, National Insurance number, email address and mobile phone to hand.
You will also need to ensure you have an email address and a mobile number registered with us. Please contact us on 020 7190 5599 between 9am and 5pm Monday to Friday if you think you need to update your contact details.
After you have registered your details, we will email you your username and a temporary password. This email should arrive within a few minutes. If it doesn’t, please check your junk or spam folders. You can then log in to online banking here to complete your registration.
Push Notification
Below is a short video guide on how to register for online banking using push notifications:
SMS Notification
Choosing SMS means we will use a text message to complete authentication using a one-time passcode sent to your registered mobile number.
An example of the message we send for Two Factor Authentication is displayed below. You only need to enter the numbers displayed in the SMS:
What is dual authorisation and when does it apply?
Dual authorisation is required when your signing arrangements are set to ‘both’, ‘any two’ or ‘all’ to sign, i.e. you have stated that in order to make any changes or provide maturity instructions on your account, two signatories must consent separately to the request.
For online banking, this applies when you wish to provide us with maturity instructions or give notice on any account held with United Trust Bank.
How does dual authorisation work?
When maturity instructions are given or notice is served online by one of the authorised signatories on your account, a text message is automatically sent to the remaining signatories to request their approval.
If your signing arrangements are set to ‘all’, please note that a text message will be sent to any signatory yet to sign in and approve a request each time one of the other signatories gives their approval. In practice, this means if your account has four signatories and the signing arrangements are set to ‘all’, the last person to sign in and approve the request will receive three separate text messages requesting their authorisation.
What if I hold both a personal account and a business account?
In the event that you hold a personal account and also act as a signatory for a business, and you want to register both for online banking, you will need to complete the registration form separately for your personal online banking and your business online banking.
This is because account numbers are directly linked to the customer type and profile, i.e. a personal customer can only see their personal accounts on online banking and a business customer can only see their business accounts.
If you act as a signatory for more than one business, you will need to sign these up separately as well since only the relevant accounts for that business will show online.