What happens if I am not able to give you my maturity instructions in time?

If we don’t hear from you, we will automatically reinvest your deposit into a seven-day instant access account. Following a maximum of four seven-day renewals (i.e. 28 days following the original maturity date), we will make a full repayment electronically to your nominated bank account.

For maturing ISA accounts, if we don’t hear from you, we will automatically reinvest your ISA deposit in an ISA Call Account. The funds will retain their tax-free status within the ISA scheme while they are held in this Call Account.

The interest payable on the ISA Call Account is currently 3.25% AER gross. There are options available paying a higher rate of interest so please don’t delay in telling us what you would like to do when your deposit matures.