We do not permit early withdrawals from our fixed term bonds unless under exceptional circumstances, and entirely at our discretion. However, should there be an immediate need for funds, please email [email protected] detailing the reason funds are required. We may request supporting documents in order to make an informed decision.
For our charity notice accounts, you are allowed to withdraw up to 20% of your balance penalty-free and without notice per 12-month period.
If you hold an easy access account, you may withdraw funds at any time, ensuring the minimum balance of £5,000.00 remains in the account if you wish to keep it open. Withdrawals can be made by logging in to your online banking, or by contacting us here, and funds will be sent to your nominated bank by faster payment. If you are not registered for online banking, you can sign up here.
For withdrawal timescales, please refer to Section E of our Terms and Conditions.