Grow with UTB

This is a hybrid role working 3 days in the office (City of London location) and 2 days working from home.

Role Purpose: 

Technical support of the Bank’s IT infrastructure

Responsibilities: 

• Technical support of the Bank’s IT infrastructure hardware, software and operating systems including, but not limited to Microsoft 365, Exchange Online and Exchange On-prem, Azure, DevOps, AWS, VMware, HP Host Servers & SANs, Palo Alto and Cisco firewalls, Cisco switches
• Capacity planning and system resource management
• Support of the corporate wide area network and telecoms environment (system, fixed lines, mobiles)
• Support of the Disaster Recovery/Business Continuity environment/processes including backups, replication, DR testing
• Manages and optimises end to end Azure Platform including release automation (CI/CD/Bicep), network design, firewalls, policy management, disaster recovery and failover strategy
• Develop monitoring and alerts for errors and performance using Azure Monitor
• Ensure and promote compliance with Azure infrastructure best practice
• Support of IT infrastructure projects
• Providing 3rd line Infrastructure support
• Development and maintenance of system documentation and enhance infrastructure automation
• Working within the constraints of the Change Management process

Skills and Competencies sought: 

• VMWare and virtualised technologies
• Azure, DevOps, CI/CD (Bicep) support and management
• Server management Windows server OS 2016, 2019, 2022, including Exchange on-prem
• Microsoft 365, Intune, Exchange Online
• HP host and SAN technologies
• Network management skills Cisco
• LAN management DNS, DHCP, DFS etc
• Firewall Management Palo Alto, Cisco
• Telecomms – circuits and associated infrastructure
• On premise and hosted telephone systems/SIP protocols, recording etc
• Technical knowledge to enable collaboration with Infrastructure service providers
• Technical knowledge and willingness to provide desktop support
• Experience of working in an ITIL framework driven environment

Technical Knowledge & Experience sought:

• Proven experience gained in an IT infrastructure Engineer role, ideally from a blue chip background
• Degree (or equivalent) qualifications
• Microsoft 365, Intune, Exchange online / On-Prem (2016 / 2019)
• Azure / DevOps technologies – CI/CD-Azure ARM Templates/Bicep/PowerShell, Azure Monitor, Azure Front Door, Azure Network Design/Hub & Spoke, Azure Graph API, Azure Key Vault, Azure Bastion, Azure Virtual Network, Azure Private Link, Azure Load Balancer, Azure VM, Azure Security Center & ExpressRoute
• VMWare
• Palo Alto and Cisco
• Microsoft server 2016, 2019, 2022
• HP Server and MSA SAN

UTB is a dynamic and expanding specialist bank that provides solutions to our customers and brokers, which help them achieve their ambitions. Recognised as being one of the most dependable and well-respected Specialist Banks in the UK, we were delighted to see our balance sheet exceed the £2bn mark in 2022.

Exceptional customer service and the ability to provide rewarding deposits accounts and flexible lending solutions have helped us to develop productive and enduring relationships with our customers. We understand that their success is our success and that the quality of our people and teams, is key to delivering special outcomes for them.

We also understand that the performance of our people is directly linked to the culture in which they work. There is a strong sense of community at UTB and as well as promoting a clear set of internal values, and providing a wealth of facilities for training, personal development, and team building, we run a busy and varied calendar of engagement and social activity. Typical recent examples include: Pizza Lunch Days and Coffee Catch-ups; London Marathon and Sahara Challenge Sponsorships; Success Sharing and Value Awards; and Awesome Autumn social events ranging from Theatre Trips, Cocktail Mixology, and Cookery Classes, to Go-karting, Mini Golf and Clay pigeon shooting.

• competitive salary and discretionary bonus scheme
• matched pension contributions up to 7%
• 26 days annual leave plus two wellbeing days and opportunity to purchase additional holiday
• flexible and hybrid working
• private medical insurance via Vitality
• life, income protection and critical illness insurance
• enhanced family leave pay
• extensive learning and personal development opportunities
• electric car scheme and cycle to work scheme
• season ticket loan
• wellbeing support – discounted gym membership, employee assistance programme, 24/7 private GP access for staff and their immediate family (online), 1:1 key life stage coaching

Thank you for your interest in our current vacancy. Please click the link below to complete your online application.

Click here to apply >