Grow with UTB

This is a hybrid role – 3 days in the office (City of London location) and 2 days working from home.

Role Purpose: 

Responsible for monitoring and processing of day-to-day payment operation activity for the centralised function including STP payment release, reconciliations and the daily management of company balances. Handling ad-hoc queries from internal and external sources. The candidate will also have opportunity to get involved in project work to improve efficiency for payment related processes throughout the bank.

Responsibilities: 

• Ensure that all outgoing STP payments are approved and released in accordance with the relevant mandate.
• All transactions to be handled within SLA. Any exceptions to be resolved, coordinating with key stakeholders as appropriate, and recorded in line with policy. Any complaints, issues and near misses to be escalated and recorded promptly as they occur
• Point of contact for payment related queries, from internal and external sources
• Ensure sufficient balances in Nostro accounts to meet daily cashflow requirements, confirming high value transactions with respective desks to ensure efficient funding
• Complete daily reconciliations of Nostro accounts, documenting and leading the resolution of any exceptions
• Opportunity to get involved in payment related project work, investigating, testing, and implementing system/industry regulation changes and improvements. Documenting processes and updating existing procedures
• Involvement in maintaining relationships with banks and payment service providers, contributing to service level reviews

Skills and Experience sought:

• An understanding of payments schemes (BACS, CHAPS, Faster Payments, Cheque clearing and SWIFT)
• Microsoft Office: Word, Excel, Outlook
• Banking Systems (Including Online Banking
• Highly numerate and IT literate
• Good organisational skills
• Accuracy and eye for detail
• Experience of payment processing and reconciliation investigations.
• Experience in a multi-function team is preferred but not essential
• Experience in working within a small team

UTB is a dynamic and expanding specialist bank that provides solutions to our customers and brokers, which help them achieve their ambitions. Recognised as being one of the most dependable and well-respected Specialist Banks in the UK, we were delighted to see our balance sheet exceed the £2bn mark in 2022.

Exceptional customer service and the ability to provide rewarding deposits accounts and flexible lending solutions have helped us to develop productive and enduring relationships with our customers. We understand that their success is our success and that the quality of our people and teams, is key to delivering special outcomes for them.

We also understand that the performance of our people is directly linked to the culture in which they work. There is a strong sense of community at UTB and as well as promoting a clear set of internal values, and providing a wealth of facilities for training, personal development, and team building, we run a busy and varied calendar of engagement and social activity. Typical recent examples include: Pizza Lunch Days and Coffee Catch-ups; London Marathon and Sahara Challenge Sponsorships; Success Sharing and Value Awards; and Awesome Autumn social events ranging from Theatre Trips, Cocktail Mixology, and Cookery Classes, to Go-karting, Mini Golf and Clay pigeon shooting.

• competitive salary and bonus package.
• matched pension contributions up to 7%
• 26 days annual leave plus two wellbeing days and opportunity to purchase additional holiday
• flexible and hybrid working
• private medical insurance via Vitality
• life, income protection and critical illness insurance
• enhanced family leave pay
• extensive learning and personal development opportunities
• electric car scheme and cycle to work scheme
• season ticket loan
• wellbeing support – discounted gym membership, employee assistance programme, 24/7 private GP access for staff and their immediate family (online), 1:1 key life stage coaching

Thank you for your interest in our current vacancy. Please click the link below to complete your online application.

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