Cookies

Cookies

United Trust uses cookies to keep our sites reliable, secure, and personalized. By accepting cookies, you enhance your experience as the site remembers your preferences.

This policy should be read alongside our Privacy Policy, which explains how we use personal information.

For any questions regarding the use of your personal information or cookies, please contact our Data Protection Officer, Mark Heaphy, at 0207 190 5555.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the website, or another website, recognize your device during future visits.

Cookies serve various functions, such as remembering your username and preferences or analyzing site performance. Most websites use cookies to collect general information, like visitor paths, devices used, IP addresses, viewed pages, and approximate location (e.g., identifying that you are visiting from London).

Types of Cookies

Our cookies are grouped into the following categories:

Strictly Necessary Cookies

These cookies are essential for the operation of our site:

COOKIE NAME DOMAIN LIFESPAN DESCRIPTION
CookieControl utbank.co.uk 3 months Cookie Control cookies. This cookie remembers the user’s preferences about cookies.
_GRECAPTCHA utbank.co.uk 6 months Google reCAPTCHA sets a necessary cookie when executed for risk analysis.

Analytical Cookies

We use analytical cookies to gain insights into how people interact with our website:

COOKIE NAME DOMAIN LIFESPAN DESCRIPTION
_ga utbank.co.uk 2 years Associated with Google Analytics. Distinguishes users by assigning a unique identifier for tracking analytics.
_gat, _gat_UA-* utbank.co.uk 1 day Part of Google Analytics, limits request rates (throttle request rate).
_gid utbank.co.uk 1 day Set by Google Analytics to track page views by storing a unique value per page visit.

Functional Cookies

These cookies personalize content and remember your preferences:

COOKIE NAME DOMAIN LIFESPAN DESCRIPTION
vuid utbank.co.uk 2 years Collects information about actions while using Vimeo embedded videos.
player utbank.co.uk 1 year Stores Vimeo video settings for continuity across sessions.
civicAllowCookies utbank.co.uk 3 months Stored by Cookie Control to remember cookie preferences.
__cf_bm vimeo.com 30 minutes Used to distinguish between humans and bots.

Targeting Cookies

Targeting and advertising cookies are designed to gather information to display relevant advertisements:

COOKIE NAME DOMAIN LIFESPAN DESCRIPTION
CONSENT utbank.co.uk 1 year Collects information on how users interact with the website and prior advertisements.

Use of Cookies on our document portal

Our Deposits customers can view documents via a link provided by the Bank. This site uses two strictly necessary cookies to function:

Cookie Name Domain Lifespan Description
hpod_blob_9f2043c8-0461-467a-9c47-e4d673808336 communications.utbank.co.uk 5 mins Set after identity verification, granting PDF access for 5 minutes.
ASP.NET_SessionID communications.utbank.co.uk Session A session cookie supporting resilience across multiple servers.

How do I reject and delete cookies?

We will not use cookies to collect personally identifiable information about you. However, should you wish to do so, you can choose to reject or block the cookies set by United Trust Bank by changing your browser settings – see the Help function within your browser for further details. Please note that most browsers automatically accept cookies, so if you do not wish cookies to be used you may need to actively delete or block them. You can also visit www.allaboutcookies.org for details on how to delete or reject cookies, and for further information on cookies generally. For information on the use of cookies in mobile phone browsers and for details on how to reject or delete such cookies, please refer to your handset manual. Note, however, that if you reject the use of cookies you will still be able to visit our websites but some of the functions may not work correctly.

More information

Further information about our data processing can be found in our Privacy Policy.

If you have any queries regarding this Cookie Policy, please contact our Data Protection Officer on 0207 190 5555.

This policy is effective from 10/10/2019.